Who We Are

ALYEN TRADE was founded in 2012, is an ICT based Supplier Company. We have extensive experience
in many diverse areas of both accessories supply, solution and installation in the corporate, industrial,
commercial, and private and construction industries on ICT field.

What We Do

We are renowned ICT and Office Automation Equipment brands and one of the leading ICT
and office, factory automation solution provider in the Bangladesh market. We have been
providing corporate sales & service professionally for a long period.

ALYEN TRADE provides total IT Support and Solutions. We can provide any ICT related products and
Support services from Remote Support, Onsite Support, Help desk, Networking, Security, Software
Development and Communication Solutions to complete Outsource of your ICT requirements. You can
let us take care of your IT Department while you focusing on your business.
We aim to be one of the best ICT Services provider in the industry by ensuring we have a team that has
the right attitude, committed and skilled to deliver the services you want.

With over 11 year experience in the ICT services industry providing services to small, medium and large
enterprises, ALYEN TRADE team has the expertise and the understanding of what is required to deliver
quality and reliable services from Remote Support, OnSite Support, Networking, Data Recovery,
Customized Application Development, CCTV, Access control, Printing Solutions, Retail Solutions, Hosted
Solutions (Servers, Cloud Backups), Hardware Rentals/Financing, Project management and ICT
Management to Complete Outsourcing of ICT Needs for any organization.
For Companies that prefer having one ICT service provider we also partner with major ICT hardware,
Software, infrastructure and telecom providers to assist in delivering solutions and services to different
sectors in the Market such as Attorneys, Financial Institutions, Property Management, Engineering,
Public sector, Retail chains, and others.

We can supply any ICT related Hardware and our complete range of services include:

  •  IT Hardware / Software Consumable Sales – Support – Upgrade – Repairs
  •  Network Services including cabling, LTE, Fiber, Wireless Solutions, VoIP
  •  Point of Sale Solutions for Retail.
  •  Outsourcing ( With Dedicated full time Onsite engineers or part time)
  •  Server Support – Desktop Support and Application Support
  •  Anti-Virus, Internet Security, Websites restrictions Data Recovery Solutions.
  •  Server Solutions (dedicated and cloud, SharePoint, SQL Server)
  •  Network Hardware (Infrastructure Planning, Deployment and Support).
  •  Cloud Solutions (Hosted Servers, Backups)
  •  Server Virtualization
  •  Hosting Environments (Domain and Email)
  •  IT Consulting, Project Management and IT Management
  •  Customized Application Development and Website Design
  •  On-Line Backup Solutions / Off-Site Backup Solutions
  •  PABX and Video Conferencing (Cloud PBX)
  •  24 / 7 Standby Engineers available for troubleshooting.
  •  Computer Related Training
  •  CCTV and Access Control

Products and Services

IT Consulting Services

We have a team of highly skilled consultants, and are able to recommend and implement the right solution to fit your requirements. We also offer Project management and ICT management on contract basis.

IT Support Services

We provide Onsite support by having IT experts on Call coming to your Business or Home to resolve any problems you may have on your environment. If any hardware requires any repairs we will take it of site, repair and return back to site.

Our Onsite support service team will respond to all calls made to our call center (Call 01758475055, or email [email protected]). Customers do have the option to call on this service when needed (Adhoc Support) or have a support Contract where we will commit to agreed SLA.

We offer Ad-hoc reactive support as well as Proactive maintenance for sites that require regular weekly/monthly visits to check the health state of the system, including verification of backups alert logs, and other errors to avoid potential crisis.

Our team can work closely with your existing IT team to assist with new technologies or projects, providing knowledge transfer as well as hands-on assistance.

Remote Managing and monitoring

ALYEN TRADE Remote Monitoring and Management enables you to keep track of workstations and servers across platforms and operating systems including Windows, OS X, and multiple distributions of Linux. The tool’s network performance monitoring feature will let you discover, import, and monitor critical network devices such as firewalls, routers, printers, and switches using SNMP.

Server and Desktop Installations

Our Installation services covers Hardware and Software. We can roll out a hardware implementation or Software to single or multiple sites, and this can include Operating System, Computer Hardware, Anti-virus or any other application you would like to implement.

CLOUD SOLUTIONS (Hosted Backup –Hosted Virtual Machines – Cloud Hosted Servers – OFFICE 365 – File Sharing)

We provide a range of services around Hosting Cloud Servers, Websites, Emails with POP accounts as well as hosted Exchange Mail and all Office 365 offerings. Our Hosting also makes SharePoint functionality available as well as Antivirus and Cloud Backup. We have tailor made Hosted solutions for SME’s. Our office 365 options cover Home, Business and Enterprise.

POP, IMAP, Exchange Mail, Office 365 Business, Enterprise, Premium, Exchange plans, One Drive Storage plans.

Data Recoveries

We provide data recovery service by moving your data from your damaged Hard Drive to another device of your choice. We have equipment and team of experts to recover your data from deleted drives as well as damaged drives. The charges only apply if data is recovered.

Software Development and Web Design

We have a team of developers on different platforms, for Servers, Desktops or Mobile devices. We can develop Applications to suit your needs.
Our web development team, has delivered many web sites ranging from basic web site, e-commerce and other Web Based application specific to individual organization needs.

Property Management Software

We have a property management solution, designed for property owner or for businesses renting property from various property owners. The solution allows you to manage Leases, lease information escalation, payment schedules and budgeting forecasts. This is one of the most comprehensive Property management solutions developed and maintained in Bangladesh.

Point of Sale Solutions

We have a comprehensive Point of Sale system that covers all Sales, Reports, Re ordering reporting, Stock Management and more. Our point of Sales Solutions caters for single and multi-environments as well as Single and Multi-Store environment with capabilities for centralized and decentralized controls, Data consolidation, suggested and many other rich features to assist any Retailer in Managing their Business.

Warehousing and Distribution Software

We have a comprehensive Warehousing and Distribution Software that covers end-to-end merchandise management and distribution. Over and above our internal solution we also partner with major Software vendors to offer more options.

Network and Connectivity Services

We provide all hardware and services required for your Network, as well as a complete Network Installation and cabling from end to end (Wired and Wireless). We can also facilitate the Fiber, LTE or other application if Internet access is required. We can offer total Broadband and Fiber solutions for you Voice and Data connectivity.

Desktops Laptops Mobile Repairs

We do PC repairs, Laptop Repairs, Printer Repairs of any brand

IT Sales and Rental Services.

As part of our IT Support and Solutions, all ICT equipment supplied can be facilitated by a Financing (ICT Financing) option.
We can arrange rental for IT related hardware.

Laptops accessories, Desktops, Tablets and hardware components

We supply laptops, Desktops, Tablets and hardware components of all brands.


We supply Servers from all major brand, including Server Cabinets, switches and are able to provide an end to end solution, on Installation.

Security (Biometrics Access control)

Reliability is a key factor when selecting a security system. Human lives and property can only be optimally protected by robust and sophisticated security systems designed for specific applications. This is why we only stock world-renowned brands that comply with stringent adherence and performance.

PABX / Video Conferencing / CCTV

PABX Solutions to cater for small environment as well as large one, including call centers.

High Definition Video Conferencing with software for desktops, laptops and tablets.

Complete range of CCTV equipment, cabling, remote surveillance setup. From NVR/DVR to a variety of cameras for Home and Business.

Printer and toner

We supply all kind of printer and toner, cartridges (original and Compatible).


Server Operating Systems, Small Business Server, VM ware, Red Hat Linux, SQL Server, Media management Software, Share Point, Windows O/S, office 365, Microsoft Office Home and Business, Microsoft Office Student, Anti-virus, Point of Sale Software and other Computer related products on request.

For more info on our IT Support, sales and Solutions please contact us:

Md. Abdul Baky
Sr. Manager
Corporate Sales
Cell: +8801758475055
Email: [email protected]
Office Address: 124/28/1 Bocila, Mohammadpur, Dhaka