Products and Services
IT Consulting Services
We have a team of highly skilled consultants, and are able to recommend and implement the right solution to fit your requirements. We also offer Project management and ICT management on contract basis.
IT Support Services
We provide Onsite support by having IT experts on Call coming to your Business or Home to resolve any problems you may have on your environment. If any hardware requires any repairs we will take it of site, repair and return back to site.
Our Onsite support service team will respond to all calls made to our call center (Call 01758475055, or email firstname.lastname@example.org). Customers do have the option to call on this service when needed (Adhoc Support) or have a support Contract where we will commit to agreed SLA.
We offer Ad-hoc reactive support as well as Proactive maintenance for sites that require regular weekly/monthly visits to check the health state of the system, including verification of backups alert logs, and other errors to avoid potential crisis.
Our team can work closely with your existing IT team to assist with new technologies or projects, providing knowledge transfer as well as hands-on assistance.
Remote Managing and monitoring
ALYEN TRADE Remote Monitoring and Management enables you to keep track of workstations and servers across platforms and operating systems including Windows, OS X, and multiple distributions of Linux. The tool’s network performance monitoring feature will let you discover, import, and monitor critical network devices such as firewalls, routers, printers, and switches using SNMP.
Server and Desktop Installations
Our Installation services covers Hardware and Software. We can roll out a hardware implementation or Software to single or multiple sites, and this can include Operating System, Computer Hardware, Anti-virus or any other application you would like to implement.
CLOUD SOLUTIONS (Hosted Backup –Hosted Virtual Machines – Cloud Hosted Servers – OFFICE 365 – File Sharing)
We provide a range of services around Hosting Cloud Servers, Websites, Emails with POP accounts as well as hosted Exchange Mail and all Office 365 offerings. Our Hosting also makes SharePoint functionality available as well as Antivirus and Cloud Backup. We have tailor made Hosted solutions for SME’s. Our office 365 options cover Home, Business and Enterprise.
POP, IMAP, Exchange Mail, Office 365 Business, Enterprise, Premium, Exchange plans, One Drive Storage plans.
We provide data recovery service by moving your data from your damaged Hard Drive to another device of your choice. We have equipment and team of experts to recover your data from deleted drives as well as damaged drives. The charges only apply if data is recovered.
Software Development and Web Design
We have a team of developers on different platforms, for Servers, Desktops or Mobile devices. We can develop Applications to suit your needs.
Our web development team, has delivered many web sites ranging from basic web site, e-commerce and other Web Based application specific to individual organization needs.
Property Management Software
We have a property management solution, designed for property owner or for businesses renting property from various property owners. The solution allows you to manage Leases, lease information escalation, payment schedules and budgeting forecasts. This is one of the most comprehensive Property management solutions developed and maintained in Bangladesh.
Point of Sale Solutions
We have a comprehensive Point of Sale system that covers all Sales, Reports, Re ordering reporting, Stock Management and more. Our point of Sales Solutions caters for single and multi-environments as well as Single and Multi-Store environment with capabilities for centralized and decentralized controls, Data consolidation, suggested and many other rich features to assist any Retailer in Managing their Business.
Warehousing and Distribution Software
We have a comprehensive Warehousing and Distribution Software that covers end-to-end merchandise management and distribution. Over and above our internal solution we also partner with major Software vendors to offer more options.
Network and Connectivity Services
We provide all hardware and services required for your Network, as well as a complete Network Installation and cabling from end to end (Wired and Wireless). We can also facilitate the Fiber, LTE or other application if Internet access is required. We can offer total Broadband and Fiber solutions for you Voice and Data connectivity.
Desktops Laptops Mobile Repairs
We do PC repairs, Laptop Repairs, Printer Repairs of any brand
IT Sales and Rental Services.
As part of our IT Support and Solutions, all ICT equipment supplied can be facilitated by a Financing (ICT Financing) option.
We can arrange rental for IT related hardware.
Laptops accessories, Desktops, Tablets and hardware components
We supply laptops, Desktops, Tablets and hardware components of all brands.
We supply Servers from all major brand, including Server Cabinets, switches and are able to provide an end to end solution, on Installation.
Security (Biometrics Access control)
Reliability is a key factor when selecting a security system. Human lives and property can only be optimally protected by robust and sophisticated security systems designed for specific applications. This is why we only stock world-renowned brands that comply with stringent adherence and performance.
PABX / Video Conferencing / CCTV
PABX Solutions to cater for small environment as well as large one, including call centers.
High Definition Video Conferencing with software for desktops, laptops and tablets.
Complete range of CCTV equipment, cabling, remote surveillance setup. From NVR/DVR to a variety of cameras for Home and Business.
Printer and toner
We supply all kind of printer and toner, cartridges (original and Compatible).
Server Operating Systems, Small Business Server, VM ware, Red Hat Linux, SQL Server, Media management Software, Share Point, Windows O/S, office 365, Microsoft Office Home and Business, Microsoft Office Student, Anti-virus, Point of Sale Software and other Computer related products on request.
For more info on our IT Support, sales and Solutions please contact us:
Md. Abdul Baky
Office Address: 124/28/1 Bocila, Mohammadpur, Dhaka